Services

Remote Infrastructure Management

Offshore Outsourcing in today's world is seen as a strategic management option rather than just a way to cut costs. It helps companies achieve their business objectives through operational excellence and an edge in the market place. Every company today, has one or more of its services outsourced so that it can focus more on its core competencies. Outsourcing's emerging power as a business tool of unique versatility and flexibility is undoubted. Resources of the companies need to be focused on core business functions so the non-core functions need to be outsourced, this gives you the right combination of people, processes and technology to operate effectively in the global market place without burdening your time and budget. This is the reason why more and more companies are showing interest in off-shoring / outsourcing their activities to various offshore locations. India is certainly one of the preferred destinations for organizations world over.

Companies outsource in order to achieve the following benefits:
  • Financial Savings
  • Technical Abilities
  • Market Agility

The benefits gained by the client on a short-term basis would be:
  • Ability to focus resources and attention on core business initiatives.
  • Reduction in headcount and attrition rates in the outsourced function.
  • Re-skilling of remaining staff with better and more marketable skills.
  • Refinement of project management, risk management, and service delivery skills.
  • Implementation of demand management and service delivery disciplines.
  • Optimization of systems management and support processes.
  • Access as needed to specialized resources.

Typical long-term benefits include:
  • Predictable results-based expense for the outsourced function over the life of an outsourcing agreement.
  • Joint and proactive problem solving and innovation.
  • Superior management of the business application portfolio.
  • Enhanced career opportunities for client staff, based on sophisticated.
  • Management, contracting, and outsourcing integration skills.

Our Remote Infrastructure Support Include:
  • L1 Application Support
  • Information Security Incident Management
  • Monitoring as a Service
    • System Monitoring
    • Database Alert Monitoring
    • Network Monitoring
  • Remote Batch Processing & Job Monitoring

Administration:
  • Windows & Unix Server Management
  • Middleware Server Management
  • Database Management
  • Messaging Technologies
  • Network Management
  • Storage & Backup Technologies
  • Cloud Platform Support
  • Managed Information Security